Policies

Ordering Watches

  • We sell on a first-come, first-served basis.
  • Buyers with fewer than 5 transactions or with accounts newer than 30 days must contact us via email or telephone prior to placing a bid.
  • Call or email to confirm that piece is available. If piece is listed on eBay, use "Buy It Now" or call to make payment arrangements.
  • Make necessary payment arrangements with us. All orders over $3,000 and all international orders must be paid by secure banking payment methods. Please contact us prior to bidding for more details.
  • We contact all customers with purchases over $2,500. You will be asked to provide your phone number.
  • The watch will be shipped after funds clear. We will email you a tracking number. Please email us when watch arrives.
  • Luxury Time Watches is not responsible for customs duties when shipping to countries other than the US. Please make sure you understand your country's duties before placing an order.
  • We are not authorized dealers for the brands we sell, and there are no implied warranties. However, some new watches may include a warranty certificate; please contact us to see if the watch you are interested in has one.

Payment Options

Bank Wire-Transfer:
We will email bank info upon request. This is our preferred payment method.
Cashier's Checks:
Accepted in most cases; please contact us for more information.
PayPal:
PayPal is accepted from confirmed*, verified PayPal accounts only, and on purchases of no more than $3,000. Please contact us for payment information.
Trade-ins:
Trade-ins are generally accepted as a form of partial or full payment towards the watch you have chosen. Please email us your trade and we will get back to you with a quote right away.

* A confirmed account is one for which PayPal has verified that the shipping address matches the billing address of the account holder, and thus offers us seller protection. Confirmed accounts are only available in the U.S., Great Britain, and Canada.

Shipping

Within USA*:
  • $25 — Registered U.S. Mail (fully insured).
  • $50 — Next-day Air (fully insured).
International:
Email us your location and we will contact you with a price.

*If the value of the item exceeds $5,000, the fees will go up depending on the value. Please contact us to discuss or check listing as the proper fees will be listed.

  • UPS
  • FedEx
  • USPS

Returns

We allow a 3-day return period on new watches. They cannot have been worn, and must be returned in exactly the same condition as received. There is a 10% restocking fee, and shipping charges are not refundable. There are no implied warranties; however, watches that are new come with box papers & int. warranty certificates. All watches are guaranteed authentic.

Consignments

Consignments are accepted; please contact us to make arrangements.

Trades

We may be interested in applying your watch towards the purchase of a new piece. Contact us and let us know what you have, and we will promptly respond with information on how to expedite your request.